Coaching
Individual Development
One to one coaching is one of the most effective ways of creating change and can be conducted on or off the job, depending on the individual’s needs. If your Reception, Reservations or Revenue Manager would benefit from some personalised learning and development, then this is the ideal way to deliver it. It enables a flexible approach being taken to skills development and helps to apply skills in a “real-life” environment.
Coaching sessions will involve working with the individual to look at specific areas of their job role so that learning needs can be met. Sessions will be very flexible and adapted on the spot based on the individual’s experience, skills and knowledge. An action plan is then created so that objectives can be set that benefit the individual and the business. This approach results in improved morale, increased levels of motivation and productivity in the quickest possible time.
Coaching sessions are also a great way to reinforce group training and we can deliver coaching sessions as follow-up for team members after they have attended a workshop to enable them to translate the theory into practice and ensure that the new skills they have acquired are put into action back in the workplace.
