Welcome
FOH Training provides learning and development solutions for the hospitality industry, supporting your business to recruit, train and retain those members of your team who have face to face contact with customers.
Learning & Development
Unlike other training companies, we do not believe in the “blanket training” approach. Prior to any training taking place we will spend time in your business with your teams to highlight areas that should be covered, and identify their individual training needs ...
Coaching
One to one coaching is one of the most effective ways of creating change and can be conducted on or off the job, depending on the individual’s needs. If your Reception, Reservations or Revenue Manager would benefit from some personalised ...
Mystery Shopper
Mystery Shopper Calls are a great way of identifying training needs within a specific area. Prior to calls being placed the basis for assessment will be established with you. A call report will then be produced to measure your team's performance ...
